Pleasant Surprise: Telefonica

Many people have unpleasant things to say about the Telefonica, so let me make a change and say something nice about them.

Imagine an elderly neighbor in his front garden up on a rickety stepladder with a chainsaw (no I am not kidding). It was time (according to him) to cut the trees. So there he is making a copious amount of noise and dirt when down comes a nondescript black cable that unfortunately leeds to my home. Another neighbor who witnessed the incedent, asks me casually: Do you have a landline telephone in your house. I answer yes, thinking she might want to make a phone call (silly me). So my neighbor suggest to check the phone, which I did and obviously it was dead.

Bearing in mind that it was saturday of a bank holiday weekend, how long do you think did it take Telefonica to fix the landline??

I asked that several people, amongst which were some happy souls suggesting some time in January….

My phone was actually working again on Tuesday morning and they apologized for not having been there on monday, but it was a bank holiday… So here is a well done to the swift technicians from Telefonica.